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NEW PROCEDURE FOR INCOME TAX PAYMENT THROUGH INCOME TAX PORTAL WWW.INCOMETAX.GOV.IN


1. Overview


The Generate Challan Form (CRN) service is available to all the users in e-Filing portal. With this service, you will be able to generate a Challan Form (CRN) and subsequently make a tax payment through e-Pay Tax service for a selected Assessment Year and type of tax payment (Minor Head).

Presently, tax payment directly through the e-Filing portal has been enabled only through selected Authorized Banks (Federal Bank and Kotak Mahindra Bank) for Net Banking and Over the Counter. The tax payment via other than these two banks is available through Payment Gateway (Internet Banking, UPI, Credit Card and Debit Card) and NEFT/RTGS facility provided by RBI through any bank. Remitting tax payments through the NSDL website (now Protean) will be as per the earlier process.


2. Prerequisites for availing this service

You can generate Challan Form (CRN) via pre-login (before logging into e-Filing portal) or post-login (after logging into e-Filing portal) facility.


Option Prerequisite


Post-login Registered user on the e-Filing portal www.incometax.gov.in


Pre-login Valid and active PAN/TAN; and

Valid Mobile Number to receive One Time Password.


In this article we will discuss, how to pay taxes in Post-login option.


3. Step-by-Step Guide


Step 1: Log in to the e-Filing portal with user ID and password.


Step 2: On the Dashboard, click e-File > e-Pay Tax. On the e-Pay Tax page, you can view details of Saved Drafts, Generated Challans and Payment History.

Step 3: On the e-Pay Tax page, click the New Payment option to create a new Challan Form (CRN) through only selected Authorized Banks for Net Banking and Over the Counter. The tax payment via other than these authorized banks is available through Payment Gateway (Internet Banking, UPI, Credit Card and Debit Card) and NEFT/RTGS facility provided by RBI through any bank. Remitting tax payments through the NSDL website (now Protean) will be as per the earlier process.

Step 4: On the New Payment page, click Proceed on a tax payment tile that applies to you.


Note: In case you are not sure of the category, you can find the applicable category by clicking on the Find your tax payment category link.


Step 5: After selecting the applicable Tax Payment tile, enter the details as per the table below and click Continue.


Step 6: On the Add Tax Breakup Details page, add the breakup of total amount of tax payment and click Continue.

Note: The total of break-up has to be a NON-ZERO amount.


Step 7: You will be required to select the payment mode though which payment is proposed to be made. Five modes of payments are available, as explained below.


S.No. Step No. Payment Mode

1 Step 7(a) Net Banking

2 Step 7(b) Debit Card

3 Step 7(c) Pay at Bank Counter

4 Step 7(d) RTGS/NEFT

5 Step 7(e) Payment Gateway


Note: Once a payment mode is chosen for a Challan Form and Challan Reference Number (CRN) is generated for it, the payment mode cannot be changed later during payment.


Step 8 : A. For payment through Net Banking (of Authorized Banks)


A. In the Select Payment Mode page, select the Net Banking mode and select the Bank Name from the options & Click Continue.


Note: This facility is available for selected Authorized Banks only. If your bank is not authorized bank, RTGS/NEFT or payment gateway mode can be selected for tax payment

B. In the Preview and Make Payment page, verify the details and tax break up details and click Pay Now.

C. Read and accept the Terms and Conditions and click Submit to Bank (You will be redirected to the website of the selected Bank where you can log in and make the payment).

D. After successful payment, a success message will be displayed. You can download the Challan Receipt for future references. You will be able to view the details of payment made in the Payment History menu on the e-Pay Tax page.

Note: (i) Functionalities like “Pre-authorized account debit” & “Maker-Checker” will also be

available on the bank’s page, if provided by your bank.

(ii) Under the Pre-authorized account debit option, you will be able to schedule the

payment to a future date. However, the scheduled date of payment must be on or

before the “Valid Till” date of the Challan Form (CRN).


Important Note: As of now, the tax payment on e-Filing Portal (e-Pay Tax service) through Net Banking mode is available through selected Authorized Banks only.


Sources : https://www.incometax.gov.in/iec/foportal/help/generate-challan-form

video : https://youtu.be/7bmJABitBQU


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